Port Services

Bunkering operations are carried out efficiently, coordinating the loading and allocation of fuel across the vessel’s tanks to ensure a seamless and timely refueling process. Service available upon request.

Passengers and crew joining or leaving the vessel mid-voyage may proceed to the Arrivals Plaza for check-in. All formalities will be handled by the ship’s agent in coordination with Customs and Immigration authorities.

The Malaga Customs Department provides assistance and customs clearance at the port terminals.

Professional diving services cover inspections, checks, and cleaning to ensure your vessel remains in top condition. Skilled divers carry out thorough and safe underwater maintenance. Service available upon request.

State-of-the-art explosive detection systems are available, offering advanced screening to identify potential security threats. These high-performance devices reinforce safety protocols for both passengers and personnel. This service is available upon request in advance.

Compliance with the strictest international regulations under the ISPS Code guarantees robust security protocols to safeguard both vessels and port facilities against potential security threats.

Expert K9 teams are available to support security operations. These trained dogs specialize in detecting explosives, drugs, and other illicit substances, adding an extra layer of protection and assurance. This service is available upon request in advance.

Comprehensive last-mile logistics support is offered, featuring a bonded warehouse within the terminal, customs processing, crew mail handling on-site, and coordination of deliveries and disembarked goods.

Skilled mooring personnel provide support during docking operations, ensuring the vessel is safely berthed and properly secured at the designated quay.

Enhanced baggage screening procedures are in place to ensure all luggage is carefully checked for restricted items, contributing to a safe and secure setting for both passengers and crew.

Luggage storage services can be coordinated by ship agents in the Customs and Immigration area of the Arrivals Plaza. Service available on request.

Strategically positioned metal detectors are in use to identify any unauthorized metallic items, adding a vital layer of protection for passengers, crew members, and port personnel.

On-demand repair and maintenance services are available to resolve minor technical issues during the vessel’s stay in port. A dedicated team ensures prompt assistance to maintain smooth operations. Service available upon request.

Onboard support services such as baggage handling, security, and cleaning are available to complement or ease the workload of the ship’s crew, ensuring a safe and comfortable atmosphere for everyone on board. Available on request.

Shore Power service is available for yachts, allowing connection to the port’s electrical system. This sustainable solution offers a steady power supply while docked, reducing reliance on onboard generators and helping to lower emissions and noise levels.

Certified forklift operators handle the setup and removal of gangways upon each vessel’s arrival.

Support is available for passengers with reduced mobility, ensuring secure and comfortable access between the ship’s gangway and the city. These services are designed to accommodate all guests, promoting a smooth and inclusive travel experience.

We apply advanced technology and up-to-date procedures in our passenger screening services to guarantee secure and efficient embarkation for all individuals at the port.

By coordinating and separating the various services at the pier, we avoid overlapping flows and enhance passenger safety. Each operational movement is strategically organized to guarantee a seamless and safe experience.

Pilots assist ships by providing expert guidance through local waters. They act as advisors to the ship’s master and play a key role in ensuring safe navigation. This is a compulsory service.

The Malaga Police Force ensures ongoing security coverage through its port detachment and the Tourism Police Unit, which is based at a nearby facility. Malaga Immigration personnel are permanently assigned to the port, offering round-the-clock assistance and support.

OPRC – Effective protocols have been implemented to address pollution incidents, safeguard the terminal, and ensure compliance with both national and international regulations.

Comprehensive port agency services are provided, covering cruise line representation, handling of administrative procedures, coordination of port and marine operations (such as mooring, pilotage, towage, Marpol compliance, and provisioning), as well as crew assistance (including visas, transfers, and hotel bookings) and access to medical care.

Provision supply services, including food, fresh water, medical items, and safety gear, can be arranged upon request.

Stevedoring services include the handling of cargo during loading and unloading operations. Ensuring efficiency and safety is key to the vessel’s turnaround. These services are available upon request.

Designated temporary storage areas within the port comply with ISPS regulations. Vessels can securely store items on-site during their port call.

A wide range of technical equipment can be arranged to assist with ship operations, such as Cherry Pickers, Cranes, Forklifts, Bobcats with Shovels, Manual and Electric Pallet Trucks, and Mobile Cranes. All equipment is available upon request.

Adaptable workspaces located in terminal annexes support the specific demands of ship operations. These flexible areas are tailored to suit diverse operational purposes and can be arranged upon request.

Towage services are provided with a tugboat capable of delivering up to 70 tons of bollard pull.

Waste management services ensure compliance with regulations and reduce environmental impact. All processes are handled efficiently, with detailed documentation available upon request.