• Destination
    • Events
    • Top Attractions
    • What to Buy
    • Short Trips
    • Special Tips
    • Shop & Dine
    • Public Holidays
  • Port
    • Port Information
      • Technical Information
      • Terminals
    • Services
      • Guest Services
      • Crew Services
      • Port Services
    • Port Location
    • HSE
    • Port Statistics
  • Transportation
    • Transportation
    • Parking
  • Schedule
  • About
    • About Us
    • Social Responsibility
    • Business Services
    • Career
    • Media Center
      • News
      • Blog
      • Corporate Documents
    • Contact
  • FAQ
Terminal El Palmeral
EN
  • ES
Search on Malaga Cruise Port
  • Destination
    • Events
    • Top Attractions
    • What to Buy
    • Short Trips
    • Special Tips
    • Shop & Dine
    • Public Holidays
  • Port
    • Port Information
      • Technical Information
      • Terminals
    • Services
      • Guest Services
      • Crew Services
      • Port Services
    • Port Location
    • HSE
    • Port Statistics
  • Transportation
    • Transportation
    • Parking
  • Schedule
  • About
    • About Us
    • Social Responsibility
    • Business Services
    • Career
    • Media Center
      • News
      • Blog
      • Corporate Documents
    • Contact
  • FAQ
EN
  • ES
Terminal El Palmeral
Search
  • HOME PAGE
  • PORT
  • ABOUT US
  • DESTINATION
Health, Safety & Environment

Health, Safety & Environment

  • Health & Safety
  • Environment & Quality

SAFE TRAVELS STAMP

MCP one of the first ports to obtain the’Safe Travels’ Stamp’, as safe infrastructures preventing COVID-19, granted by the World Travel & Tourism Council, the leading global association in the sector.

Has also obtained the ‘Responsible Tourism’ quality stamp, granted by the Ministry of Industry, Commerce and Tourism of the Government of Spain, recognizing the application of the guidelines and recommendations approved by the Ministry of Health.

Security & Safety

All three terminals have been designed with the lastest requirements concerning safety and security in mind, and each fully complies with the International Ship and Port Facility Security Code (ISPS Code).

Baggage Drop-Off:

Before the security control, there is a baggage drop-off area where porters will be on hand of your luggage. All pieces of luggage should be correctly tagged with your cruise company tags where appearing your name and cabin number. Once your luggage is identified, the terminal staff will be in charge of taking it directly to your cabin.

Before coming into the terminal, please proceed to the security check points with your hand-luggage. Owing to strict security measures of the International Ship and Port Security Code (ISPS) certain items are prohibited.

Environmental and Quality Management Systems

Malaga Cruise Port holds ISO 9001 and ISO 14001 certifications, internationally recognised standards that establish the requirements for quality and environmental management systems. ISO 14001 has been implemented by the company since 2013.

These management systems support the continuous improvement of our services and processes while strengthening the monitoring and control of activities with an impact on management and the environment, including, among other areas, waste management and treatment and energy consumption.

Quality, continuous improvement and environmental sustainability are fundamental pillars of Malaga Cruise Port’s management approach. This commitment is reflected in the implementation of measures aimed at continuously improving the environmental performance of the terminals and moving towards increasingly efficient and sustainable port operations.

Malaga Cruise Port also holds the Quality Certification for Cruise Traffic Services, which has been renewed annually since 2012. Malaga Cruise Port was the first port in Spain to obtain this quality standard, establishing the cruise terminals of the Port of Malaga as a national benchmark for quality in cruise traffic services.

In 2026, Malaga Cruise Port took a further step in its environmental commitment by joining the EU Eco-Management and Audit Scheme (EMAS), the environmental management system developed by the European Union. The certification, carried out by Bureau Veritas, recognises the company’s commitment to continuously improving its environmental performance, complying with applicable environmental requirements and ensuring transparency in the communication of its environmental performance.

The corresponding certificates, together with the Malaga Cruise Port EMAS Environmental Statement, are available for consultation and download at the bottom of this page. The Environmental Statement provides detailed information on our environmental management system, performance, indicators and improvement objectives.

Document
ISO 9001
Download
Document
ISO 14001
Download
Document
Enviromental Policy EMAS
Download
Document
EMAS Declaration 2026
Download
Document
EMAS Certification 2026
Download

ADDRESS

Estación Marítima de Levante s/n
Port of Málaga
29001 Málaga - Spain

CONTACT

info@malagacruiseport.com

+ 34 952 12 50 26

  • DESTINATION
  • PORT
  • TRANSPORTATION
  • SCHEDULE
  • ABOUT US
  • CONTACT
  • FAQ
  • Guest Services
  • Crew Services
  • Port Services
  • Blog
  • Parking

Other GPH Ports

Sign Up For Our Newsletter

    Sign Up For Our Newsletter

      Other GPH Ports

      • 2025 Malaga Cruise Port
      • Privacy Notice
      • Legal Notice
      • Cookie Policy
      • Terms of use